If you do not agree to be bound by these Terms & Conditions, you must NOT use my services. The information given is not a substitute for professional or personal medical care and diagnosis, therefore none of the training/information, should be performed or otherwise used without approval from your physician or health care provider first. TJ is not a medical professional; if you have chosen not to obtain a physician’s permission prior to beginning a program with TJ then you are doing so at your own risk.
You understand that any exercises performed in this plan exercise may be a risk to your physical health and safety if not performed properly and with any dietary or exercise program there is also risks to your health and safety. Any form of exercise program can cause injuries and it is possible that you may become injured doing the exercises in your specified program, especially if they are performed with incorrect/improper form. If you wish to purchase a plan or take advice from TJ you must be aware that it involves a risk of injury or illness. If you choose to participate in these risks, you do so of your own free will, knowingly and voluntarily assuming all risks associated with such exercise activities. Anyone with any current or pre-existing medical conditions or illnesses should not partake in any of the services available by TJ. It is to be made clear TJ is not responsible for any injuries or health problems you may experience as a result of using ANY products or services from TJ.
You hereby agree to hold TJ, together with all its related entities, harmless for any action, suit, claim, loss, injury, or damage arising from any and all injuries sustained arising out of your subscription.
DATA PROTECTION POLICY
This website (fitnesswithtj.co.uk) is committed to protecting and respecting your privacy.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
Any information that you submit online via the website including when you subscribe to newsletters, download guides, entering a competition or any transactions. This may include your name, address and contact details. Your IP address is also collected to help us improve our website and keep it secure. We don’t share your IP with others and keep it safe. By using our site, you agree to this.
As a whole we are aware that your information may be confidential and we will protect the confidentiality of your information in accordance with our normal procedures and legal requirements.
HOW WILL WE USE YOUR INFORMATION?
We use your information in the following ways; to provide you with your purchased products/services, potentially notify you about changes to our products and services, handle and reply to queries, run competitions.
We may monitor your use of our site and record your email address and/or IP address, operating system and browser type, for Information Security purposes and to report aggregate information to our Partners. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
COOKIES
We may use “cookies” to collect the information referred to and track your use of our site to help improve website usability/functionality along with saving your preferences e.g. basket contents for online shopping.
Cookies are small text files which are stored on your computer, mobile phone or device. Cookies may be placed on your device when you visit a website or open a marketing email.
We also set third parties cookies to allow you to easily link to third parties you may be subscribed to, such as Facebook, Twitter and Youtube. We do not control these cookies and how your information may be used, so please visit the third parties’ websites for more information on these cookies.
MARKETING
We may use your information to provide you with marketing information that you request or that we feel may interest. We do not pass on your information to any third parties. I may use pictures and statements you send me for social media, website and promotion. Unless we agree otherwise, I will always blur faces and never share your full name or identifiable details without your consent.
You may ask at any time not to use your information for marketing purposes by contacting us at http://www.fitnesswithtj.co.uk/contact-me/.
RESULTS
Although the products and services are intended to be fully implemented, sometimes they are not, which could result in a lack of progress/results for the user. If you implement the products and services correctly you should see amazing results, however, it must be disclaimed that even when consumers implement any products or services in full from us it is still possible they will not gain the results they may have expected and it is also possible they will not lose fat or gain muscle or achieve. This is unlikely but possible.
Money-Back Guarantee
I stand by my online coaching services and the results it delivers. That’s why I offer a money-back guarantee but like anything worth having, it requires effort on your part. Here’s how it works:
Eligibility for a Refund
You are eligible for a full refund if:
- You have followed the coaching plan as provided, including workouts, nutrition guidance and check-ins.
- You have submitted check-ins on time each week and communicated any struggles so I could help adjust the plan.
- You have consistently implemented the strategies given for at least 8 weeks.
- You have not seen any measurable progress in fat loss, muscle gain, strength or fitness performance, as determined by check-in data and progress tracking.
How to Request a Refund
- If you meet the above criteria and believe the coaching has not worked for you, you can email me to request a refund via email within 7 days of completing the program.
- You must provide evidence of compliance, including workout logs, check-in reports and food tracking (if applicable).
Exclusions
You are not eligible for a refund if:
- You did not follow the plan consistently or skipped workouts/nutritional recommendations.
- You missed multiple check-ins or did not communicate challenges when they arose.
- You quit the program early before giving it the full commitment period.
- Any service outside of the 1:1 online coaching.
This guarantee is not a “try it and quit” policy, it’s for those who genuinely commit but don’t see results. If you put in the work, I’ll back you 100%.
If you have any questions, feel free to reach out before signing up. Let’s get you results!
CANCELLATIONS
For downloaded plans and guides, there are no refunds eligible due to the nature of the service. As for online coaching, if you decide to cancel before filling in and submitting the coaching questionnaire you will be subject to a full refund. After this point when training and coaching plans have begun being developed, there will be a admin charge of £8 for custom training plans and a charge of £20 for the online coaching plans, however once weekly coaching has actually begun and you have been given access to any of the coaching resources, you will not be eligible for a refund.